Any Android smartphone, after excessive usage, needs a reset and usually that is done by rebooting the phone by turning the power off and then switching it On back to normal. This is the normal case. But sometimes if our phones get unlucky, they tend to not respond. That is the case where soft reset, factory reset or hard reset come into picture.
In this case, let us consider HTC One M9 and if you find its performance to be lower than usual, try restarting it first. In the failure case, or if the phone goes unresponsive (screen gets stuck at one activity and does not respond to any kind of touch action), try doing the soft reset.
Soft reset on the HTC One M9 can be done by pressing and holding the and buttons for at least 10 seconds, and then allow the phone to restart by itself.
In very rare cases, this too, does not work. Then users can opt the mode of recovery to be hard reset. Hard reset, is similar to factory resetting the phone where all the user data will be lost if not properly backed up before. So it is always a best practice to periodically backup data from your Android to Drive or personal hard disk or wherever preferable and retrievable.
Hard reset HTC One M9:
- Make sure the phone is turned OFF.
- Press and hold Volume Down + Power button at the same time for a while till the screen changes and displays a list of options.
- Navigate to “Reboot to Bootloader” using the volume keys, and press Power button to confirm
- Go to “Boot to Recovery Mode“, and press Power button to confirm.
- An exclamation mark (!) appears on the phone’s screen, immediately press and hole Power button, then press and release Volume Up button.
- The phone wll display recovery Mode menu. Using the Volume keys, navigate to “wipe data / factory reset” and press Power to confirm.
- Choose “Yes — delete all user data” to confirm the whole operation.
- The phone resets itself. This takes a little longer than expect so please be patient.
- After the reset is complete, select “reboot system now” from the list of options shown on the phone’s screen.
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