Often we find that a particular app crashes frequently on our Android device. This post will give you some possible solutions to fix an app that is not working properly and is crashing frequently. It is recommended that you check to see if the problem persists after trying each advised solution here, because any of the following might be the working solution for you. So, let’s get started..
Step 1: Restart your Android device and check again
This is almost the first and foremost basic step to be followed if your Android device is facing any type of problem. Simply press and hold the power button of your Android and allow it to power off. Then turn on the phone again. You might wonder what this little trick can do for you, but it is proved to be true that this step can often clear most of the problems of Android device. The reason for this is that, power cycling the device like this removes and/or fixes any minor software issues.
Step 2: Check for updates
Sometimes, it can be that the particular crashing app is not compatible with the OS version of your Android device. So, it is better to connect your Android device to Wi-Fi and check if there are any updates device in the settings menu.
For Nexus devices, go to Settings -> About Phone -> System updates -> Check Now.
If any system updates are available, install them. Now check to see if the problem persists with the app.
If this solution does not work for you, or if there are no available updates for your device, continue reading.
Step 3: Update the app
You might have missed an update to that app that fixes this issue. Head on to the play store and go to My Apps to view the list of your downloaded apps in your device. Apps which have an update available will be labelled as ‘Update‘. If there is any update to the app, install it. This can probabaly fix your problem.
Step 4: Force stop the app
Force stopping the app implies closing the app completely and also shutting down any programs running in the background that are related to this app. To do so, go to Settings -> Apps and select the app. Tap on Force Stop.
Step 5: Clear cache for the app
Clearing cache related to the app will free up space occupied by temporary files from your device. This, however, is not a permanent solution because with time, cache develops again and it need to be cleared regularly.
To clear cache for an app, go to Settings -> Apps -> tap on the app and select Clear Cache.
Step 6: Clear data for the app
Clearing the data of an app completely can help resolving the issue. But remember that by clearing the app’s data , any saved details about the app like game scores etc will be lost.
To clear the data for an app, go to Settings -> Apps -> tap on the app and select Clear Data.
Step 7: Uninstall the app
This could be the only way if you have tried all other methods mentioned above and if your problem is not solved still. Uninstalling an app from the device completely removes the app’s traces in the device and you would not be able to access the app in the future again unless you install it again.
Note that you cannot uninstall a pre-loaded/system app.
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