Even though Android phones are very flexible and most sought-after phones these days, users often experience problems while downloading apps from Google Play into their Android phones or tablets. The solution for this problem is discussed in this post.
- First thing to do is restart the Android phone and check to see if the problem repeats.
- Next thing is to check if the Wi-Fi is turned on and is working.
Before suspecting the Android phone, for any internet problems experienced, it is advised to always check if the Wi-Fi of the phone is turned on or check if the mobile data package has been fully used.
To check the usage of the mobile data plan, go to Settings -> Wireless & Networks -> More -> Usage
- If everything with the internet connection in the Android device is OK, then clear the cache of Google Play application in the phone.
To clear cache of Google Play application in the Android phone, go to Settings -> Storage then select Google Play and tap on “Clear cache” in the options available.
- By default, the downloaded and installed apps get stored in the phone memory in most of the Android phones. Go to Settings -> Apps and check the available internal storage in the phone.
If the space available is not enough for any new application to be installed, then some unused apps may be uninstalled. To do this, go to Settings -> Apps, select an app that is to be uninstalled and tap on the “Uninstall” option.
- Check if there are any available updates to the Android phone. Go to Settings -> About -> Software updates and tap on Check Now. If there are any new updates available, then install them.
- Reinstall Google Play app updates. Go to Settings -> Apps. Choose Google Play and select to “Uninstall updates”. Then open the Google Play application and it will update to the latest updates available.
- If none of the above possible solutions work, then the Android phone is to be reset to factory settings. Before doing this, backing up the phone data is essential. Go to Settings -> Backup & Reset -> Reset Phone
Note: The other most common problems of Android are also discussed in the previous posts. Read them here:
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